Privacy Policy
Last updated: November 20, 2025
At EZ Downey Concrete Masters, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services.
Information We Collect
When you contact us for a quote or hire our services, we may collect the following information:
- Your name, phone number, and email address
- Your property address and project details
- Payment information when you hire our services
- Photos of your property if relevant to your project
- Communication history with our team
We also collect basic website usage information like your IP address, browser type, and pages visited through standard web analytics tools.
How We Use Your Information
We use your information to:
- Provide you with accurate quotes and project estimates
- Schedule and complete your concrete projects
- Process payments and maintain financial records
- Communicate with you about your project status
- Send you important updates or service reminders
- Improve our website and services
- Comply with legal requirements and business obligations
We will never sell your personal information to third parties for marketing purposes.
Information Sharing
We may share your information with:
- Our team members who need it to complete your project
- Suppliers and subcontractors involved in your project
- Payment processors to handle transactions securely
- Legal authorities when required by law
- Insurance companies if needed for claims or coverage
All third parties we work with are required to protect your information and use it only for the purposes we specify.
Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes using secure servers, encryption for sensitive data, and limiting access to your information to only those who need it.
However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security of your data.
Cookies and Tracking
Our website uses cookies and similar technologies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.
You can control cookies through your browser settings, but disabling them may affect some website features.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Ask us to delete your information, subject to legal requirements
- Opt out of marketing communications
- Request a copy of your information in a portable format
To exercise any of these rights, please contact us using the information below.
Data Retention
We keep your information for as long as necessary to provide our services and comply with legal obligations. Project records are typically retained for several years for warranty purposes and tax requirements.
When we no longer need your information, we will securely delete or destroy it.
Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
EZ Downey Concrete Masters
12016 Regentview Ave, Downey, CA 90241
Phone: (562) 249-2979
Email: info@downeyconcreteco.com